If you need to contact us about the Plan or the benefits you have built up within it, your first port of call should be the Plan Administrator. You can either:
Telephone:
0333 207 6553
(Monday to Friday 9am to 5pm)
Email:
Digital@equiniti.com
Equiniti
Sutherland House
Russell Way
Crawley
West Sussex
RH10 1UH
If you are a Bank of Ireland member:
If the Administrator is unable to solve your query, you can contact the Trustee directly using the following details:
Email:
sta.hpplan@zedra.com
Kerry Merryweather
Plan Secretary
HP Plan Trustee
ZEDRA Inside Pensions
First Floor, Trident House
42–48 Victoria Street
St. Albans, AL1 3HZ
Remember, you can also login to MyPension to see details of the benefits you’ve built up, as well as use the online modelling tools to obtain estimations of what benefits may be payable to you from the Plan.
If you need help accessing ‘My pension’ (the secure member area of the Plan website)
Telephone:
0345 408 2991
(Monday to Friday 9am to 5pm)